Allergy & Skin Sensitivity Disclaimer

Our products are made with natural oils, butters, herbs, botanicals, and essential oils.

If you have allergies or sensitive skin, please carefully review the ingredient list before purchasing.

We recommend performing a patch test before using any new product.

If irritation occurs, discontinue use immediately.

By purchasing from this website, you acknowledge that you are responsible for checking ingredient lists and understanding any personal sensitivities.

FDA Disclaimer

The statements made regarding our products have not been evaluated by the Food and Drug Administration (FDA).

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on this website is for informational and educational purposes only and is not intended to replace medical advice from a qualified healthcare professional.

Product Care & Storage

Because our products are made with natural ingredients and minimal preservatives, proper storage is important.

For best results:

• Keep products in a cool, dry place• Keep soaps dry between uses• Avoid direct sunlight and excessive heat

Improper storage may affect product shelf life and performance.

Orders are typically processed within 3–5 business days before shipment.

Once your order has shipped, you will receive a tracking number via email.

Please note that shipping times are estimates provided by the shipping carrier and may vary due to weather, holidays, or carrier delays.

We are not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.

Please ensure that your shipping address is correct at checkout. Orders shipped to an incorrect address due to customer error cannot be refunded.

Last updated: March 2026

Thank you for supporting our small handmade business. Because our products are handmade bath and body items, we have the following refund and return policy.

Returns

Due to the hygienic nature of bath and body products, we are unable to accept returns on any products.

For safety and quality reasons, we do not resell returned personal care items.

If you receive a product that is damaged, defective, or incorrect, please contact us within 3 days of delivery so we can assist you.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please email or contact us within 3 days of delivery and include:

• Your order number• A description of the issue• Photos of the product and packaging

Once reviewed, we may offer a replacement, store credit, or refund depending on the situation.

Refund Eligibility

Refunds or replacements may be issued if:

• The item arrived damaged• The incorrect item was sent• The product was significantly defective

Refunds are issued at our discretion after reviewing the issue.

Non-Refundable Items

We cannot offer refunds for:

• Opened or used products• Products purchased more than 3 days after delivery• Products damaged due to improper storage or misuse• Shipping delays caused by carriers

Because our products are handmade in small batches, variations in color, texture, or scent strength are normal and are not considered defects.

Order Cancellations

Orders are processed quickly, so cancellations cannot always be guaranteed. If you need to cancel an order, please contact us as soon as possible.

If the order has already been shipped, it cannot be canceled.

Shipping Costs

Shipping costs are non-refundable unless the order arrived damaged or an incorrect item was sent.